Official product information
Privacy Policy
This Gelagen information site does not take payments or sell personal data. It keeps emails you send us and basic server logs. Orders are handled by a separate checkout with its own policy. Email [email protected] with privacy questions or requests.
Who we are
Gelagaen (gelagaen.com) is an information website run for the Gelagen U.S. shop. This policy explains what information this website collects and how it is used. Orders are processed on a separate checkout run by the BuyGoods order desk, which has its own privacy policy.
What this site collects
| Data | Collected? | Why |
|---|---|---|
| Name, address, card | No, not on this site | Handled by the checkout provider |
| Email you send us | Yes | To answer you |
| Server logs (IP, browser, pages) | Yes, by our host | Security and fixing errors |
| Cookies for ads | No | — |
| Fonts | Loaded from Google Fonts | Page display |
How we use information
- To answer questions you email to us.
- To keep the site secure and working.
- To understand which pages are useful, in total and not per person.
What we do not do
- We do not sell personal information.
- We do not run ad-tracking cookies on this site.
- We do not ask for health information.
Links to other sites
When you click a buy button, you leave this site for the checkout. Links to sources such as the NIH also leave this site. Those sites have their own policies.
Your choices and rights
You can ask us what email messages we hold from you and ask us to delete them. Email [email protected]. Depending on your state, such as California, you may have extra rights to know, delete or correct data. We will respond within the time the law requires.
Children
This site is for adults 18 and older. We do not knowingly collect data from children.
Data security and retention
We keep emails only as long as needed to answer them and for basic records. Our host uses standard security. No website is perfectly secure.
Changes to this policy
If we change this policy, we will update the date at the top of the page. Last updated September 22, 2026.
Contact
Privacy questions: [email protected]. Office: 100 Broadway, Suite 1102, New York, NY 10005.
Cookies and similar tools
| Tool | Used? | Purpose |
|---|---|---|
| Essential cookies | None set by this site | — |
| Analytics cookies | None set by this site | — |
| Advertising cookies | No | — |
| Browser storage | No | — |
| Third-party fonts | Yes, Google Fonts | Show the site’s typefaces |
When your browser loads fonts from Google Fonts, Google receives your IP address as part of the request. Google’s own privacy policy applies to that request. The checkout site you reach through a buy button may set its own cookies.
Legal bases and state privacy laws
We process the small amount of data we hold to answer you and to run the site safely. Residents of states with privacy laws, including California, Virginia, Colorado and others, can ask to know, correct or delete personal data. We do not sell or share personal data for cross-context advertising.
How to make a request
Email us
Write to [email protected] with “Privacy request” in the subject.
Tell us what you want
Access, correction or deletion.
Verify
We may ask you to confirm the email address you used.
Get a reply
We respond within the time your state law requires.
Order data
Your name, address and card details for orders are collected by the checkout provider and the BuyGoods order desk, not by this website. For questions about order data, call +1 (302) 200-3480.
