Official product information
Verify Your Gelagen Batch
To check a genuine Gelagen bottle, find the lot number on the base and compare it with GEL-26/GE-1348. The certificate of analysis number is GEL-1348-26-GE. Check the seal and label, then call +1 (302) 200-3480 with your order ID to match the bottle to your order.
Your lot and certificate numbers
GEL-26/GE-1348GEL-1348-26-GEThe lot number identifies the production run your bottle came from. The certificate of analysis number refers to the test record for that run. The certificate itself is not published on this site.
How to check a genuine bottle
Find the base of the bottle
Turn the bottle over. The lot and best-before date are printed on the base, when the bottle shows them.
Compare the lot
Check that it matches GEL-26/GE-1348. Newer stock may carry a newer lot.
Check the seal and gummies
The seal should be intact. Gummies should be separate, not melted into one block.
Match your order
Call +1 (302) 200-3480 with your order ID to match the bottle to your order.
What a genuine bottle looks like
| Feature | Genuine bottle |
|---|---|
| Cap | White |
| Label color | Cream with gold lettering |
| Front text | “Advanced Gummies for Skin Health” |
| Icons | Youthful Glow · Deep Hydration · Smooth Appearance |
| Count | “60 Gummies” on the front |
| Badge | “Korean Technology” with a flag roundel |
If something does not match
- Do not take the gummies until you have checked.
- Photograph the base, front label and seal.
- Call +1 (302) 200-3480 with your order ID.
- If you bought from another site, contact that seller too.
What the lot number tells you
Supplement makers print a lot (or batch) number on every bottle. It links the bottle to one production run: the ingredients used, the date it was made, and the tests run on it.
If there is ever a question about quality, the lot number is how the seller traces it. That is why you should keep it until you finish the bottle. The current lot for Gelagen is GEL-26/GE-1348.
| Code | Value | What it is |
|---|---|---|
| Lot | GEL-26/GE-1348 | Production run |
| CoA | GEL-1348-26-GE | Test record for the run |
| Best before | On the base, when shown | Use-by guide |
Where to find the codes
- On the base of the bottle, printed or stamped
- Sometimes on the side of the label near the barcode
- Best-before is usually printed next to the lot
Genuine vs. risky: a side-by-side
| Sign | Genuine | Risky |
|---|---|---|
| Price | $49–$79 a bottle | Far below $49 |
| Seller | Authorized, with phone and addresses | No contact details |
| Lot | GEL-26/GE-1348 or newer | Missing or smudged |
| Seal | Intact | Broken or loose |
| Gummies | Separate and firm | Melted or fused |
If you have any doubt, do not guess. Call +1 (302) 200-3480, give your order ID and the lot number, and ask them to confirm.
Keep this for your records
Take a photo of the bottle base and your order email together. If you ever need a refund or have a quality question, you will have both in one place.
Order direct for a traceable lot and the 60-day guarantee.
Check today’s priceBatch check: questions
More answers on the full FAQ page.
How can I check my bottle is genuine?
Compare the lot number on the base with GEL-26/GE-1348, and call +1 (302) 200-3480 to match your order.
How do I contact Gelagen support?
Call +1 (302) 200-3480 for orders, tracking, changes and refunds. Email [email protected] for website questions.
Is Gelagen on Amazon or in Walmart?
The seller does not list those stores. Listings there may not be genuine and may not carry the guarantee.
Where can I buy Gelagen?
On gelagaen.com from the Gelagen U.S. shop, or by phone at +1 (302) 200-3480.
Is Gelagen FDA approved?
No dietary supplement is FDA approved. The seal says the product is made in an FDA-registered facility, which describes the factory, not the product.
How does the guarantee work?
You have 60 days from purchase. Call +1 (302) 200-3480 with your order ID, then mail the bottles to the returns address.
Ready to try Gelagen?
Packs start at $49 a bottle on the 6-bottle order. Every order carries the 60-day money-back guarantee. Questions first? Call the order desk at +1 (302) 200-3480.
Sold by the Gelagen U.S. shop, an authorized Gelagen retailer. This site earns when you buy.